Your Satisfaction is Our Goal
FRONTIER HOMES is a business founded on and committed to customer service. The entire business model upon which we operate has the focus on our customer - which is you the homebuyer.

FRONTIER HOMES service program represents the rigorous standards of customer satisfaction practiced throughout the company. Our problem-solving policy makes every effort to resolve homeowner concerns easily, efficiently and effectively.

It is the company's goal to resolve claims as quickly as posible.


Frequently asked Question:

1. What is the FRONTIER HOMES Limited Warranty?
The FRONTIER HOMES Limited Warranty ("Warranty") is the warranty provided to all new homeowners. It is contained in a warranty booklet handed out prior to construction.

2. Where can I obtain a copy of the Warranty?
Copies of the Warranty are available from your FRONTIER HOMES Sales Representative and Customer Service Representative.

3 . When should I receive the Warranty from FRONTIER HOMES ?
You should receive the Warranty when you sign your purchase agreement.

4. May I receive a copy of the Warranty before signing the purchase agreement?
Yes, simply ask your Sales Representative to provide you with a copy of the Warranty anytime.

5 . How are disputes resolved under the Warranty?
FRONTIER HOMES makes every effort to reasonably resolve each homeowner Warranty claim before it ever becomes a dispute. However, if a FRONTIER homeowner has a dispute covered by the Warranty that we cannot resolve, the Warranty contains provisions for resolving the dispute. Those provisions require any unresolved Warranty dispute to be referred to arbitration with the Better Business Bureau.